A login error looks scary but is usually trivial to fix. The player is simply not matching your credentials to the server. Run through these checks in order.
1. Re-check every character
Usernames and passwords are case-sensitive and often contain look-alike characters. Copy and paste them straight from your welcome message instead of typing.
2. Confirm the server URL
The server URL must include the correct http/https and port. A missing colon or port number is the most common cause of a failed connection.
3. Check your subscription is active
If your term has ended, the line stops authorising. A quick WhatsApp message to IPTVShop confirms your status and renews you in minutes.
4. Ask for a re-issue
If everything looks right and it still fails, we can regenerate your line instantly. New details, fresh login, back to watching.
Ready to start watching?
Pick a plan and we'll activate your line in minutes.